Shipping Rates
- Free Shipping: Enjoy FREE shipping on all orders of CA$100 or more.
- Orders Under CA$100: A flat-rate shipping fee of CA$15.00 applies to all orders below CA$100.
- We currently ship to Canada and the United States.
- Orders are shipped from Monday through Saturday.
Order Processing
- Our handling time is typically 0–4 business days.
Shipping Timelines
- Canada & United States: Transit time is approximately 2–4 business days, with an estimated total delivery time of 0-8 business days from the date your order is processed.
- Delivery estimates exclude weekends, public holidays, weather delays, and other carrier-related interruptions.
Order Tracking
- Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
- You can use the tracking number to monitor your shipment and receive the latest delivery updates directly from the carrier.
Carrier-Related Delays
- While we strive to meet the estimated delivery times, shipping dates are not guaranteed and may occasionally be affected by carrier delays, weather conditions, or other unforeseen circumstances.
- If your package appears to be significantly delayed, please contact us at [email protected]. Our team will gladly assist by opening an investigation with the shipping carrier if necessary.
Incorrect or Incomplete Shipping Address
- Please ensure your shipping address is complete and accurate before placing your order.
- If a package is returned to us due to an incorrect or incomplete address provided by the customer, any return shipping charges incurred by the carrier may be deducted from the refund.
Stock Availability
- On rare occasions, an item may become unavailable after your order has been placed.
- If this occurs, we will promptly notify you and either issue a refund for the unavailable item or provide alternative options while shipping the remaining available products.
Need Help? If you have any questions regarding shipping or require assistance with your order, please contact us at [email protected]. Our customer support team is always happy to help.
Thank you for choosing XpressBeauty. We appreciate your business and look forward to delivering your beauty essentials quickly and reliably.